Guinness World Records - Officially Amazing

 CUSTOMER FIRST

The Guinness World Records Store is owned and operated by Merchandise Mania. At the Guinness World Records Store the customer always comes first. It is our goal to make your shopping experience easy and pleasant. If you have any questions or concerns, please do not hesitate to contact us.

 FAQ

If you incur any problems or have any questions concerning merchandise or the status of your order, our customer service representatives are available from 9 a.m. to 5 p.m. GMT Monday through Friday.

 Ordering

To order any product featured on this website, simply add it to your shopping cart, then click "Checkout" to start the process.  You will be required to setup an account if this is your first time here.  This ensures the accuracy and security of your ordering experience.

 Sales Tax

UK sales tax of 20% is applicable to all prices and is payable to all orders shipping within the EU. This includes gift orders. Orders shipped outside the EU will not be charged VAT. Please be aware that local Customs may charge you duty and tax on your order, we have no control over this.

 Shipping and Handling

Please see our Shipping and Handling information page.

 Inventory

We make every effort to keep all items in stock. However, occasionally some items may be temporarily out of stock. If an item is not in stock we will hold your order until all the goods are in stock so we can ship your order complete.  You will be contacted via email if an item is out of stock.

 Warranty / Returns

Please see our Shipping and Handling information page.

 The Text In My Certificate Is Wrong

Please check the text and spelling on your certificate carefully before adding it to your basket. If you see a mistake in the text of your certificate, this needs to be corrected by Guinness World Records before you can check-out. Please use the following form to contact us .

 I Am A Record Holder But The Store Does Not Hold Any Records For Me

The certificate database is maintained by Guinness World Records. Sometimes it may take a bit of time before certificates are available for purchase. Certificates are assigned to the registered e-mail address. You will only be able to retrieve the certificate if you log on with the Record Holder email address. Any available certificates should be visible on the GWR page. Please log on here and check the section “Applications” under your account. If you cannot see your record, please use the following form to contact us .

 How Can I Buy A Certificate Of Participation

You will need to know the date and the country where the event took place. You just need to add them to your basket from the certificates page


 CONTACT US

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 Anti Spam


Are you looking to set a record? how to apply? guidelines? similar records? please find out all you need to know about record applications or start your own!

If the text on your certificate is incorrect, you need to log back into your application on the main GWR website and send through a message about what needs to be corrected by GWR. Your record manager will be back in touch.

This enquiry form is only for questions regarding the GWR merchandise store, including product and ordering. for any other or other general information, please contact our records team

Prices shown are subject to VAT at 20% for customers in the EU.
Orders from outside the EU exclude VAT and may be liable to local tax and import duty.
Prices shown do not include carriage charges.